Shipping & Returns

IS SHIPPING FREE?
Yes, Shipping is Free to United States

1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?
We just need no longer than 1 to 3 business day to deal with your order.
Please contact us firstly (support@syncniva.com) for more details.

2.HOW LONG WILL MY ORDER TAKE TO SHIP?
Usually shipping time takes 8~12 working days to arrive after dispatched.
During rush days, please estimate extra 5 business days more than usual.

3.CAN I TRACK MY ORDER?
5 working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

4.CAN I CHANGE MY ADDRESS?
Please contact us (support@syncniva.com) before your item has been dispatched.

5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE US?
Please contact us (support@syncniva.com) to ask for the accurate reply.
For further assistance please email our customer service department at
support@syncniva.com.